Frequently Asked Questions

Chiropractic Questions

Will the chiropractor give me a spinal adjustment on the first visit?
Whether the patient receives an adjustment on the first visit is left to the discretion of the examining chiropractor. It depends on the examination findings and the patient's previous experience with chiropractic. There is always some form of treatment given if you are in severe pain.

What is the "cracking" noise I hear during an adjustment?
When a chiropractor adjusts or physically moves a bone, a pressure difference is created within the synovial joint. Gases released cause an audible sound to be heard. The bones themselves are not breaking or cracking!

Does chiropractic care hurt?
Yes and no. There may be some discomfort because of an injury to the joint and muscle. The injured area may feel sore after or during a treatment. The overall effect though, is to help you feel more relaxed and pain free!

Do I need a prescription or a referral from my medical doctor in order to see a chiropractor?
No! And since chiropractic is a drugless practice, we do not prescribe either. Every Ontario resident is entitled to chiropractic care without a medical prescription.

How long will I need chiropractic care?
The length of time you are under chiropractic care varies among individuals. The chiropractor will complete history, physical assessment, read your X-rays, at that point your diagnosis and Treatment Plan will be recommended to you.

How long do the adjustments take?
The first visit lasts approximately 45 minutes. This allows time for the history taking and chiropractic examination. Each subsequent visit lasts approximately 10 - 15 minutes. 

Massage Therapy Questions​

Does it hurt?
Yes and no. There may be some discomfort because of an injury to the joint and muscle. Inflamed and strained muscles may feel sore after or during and after a treatment. The overall effect though, is to help you feel more relaxed and pain free!

Are your therapists registered?
All of our massage therapists are registered. They have a registration number which is included on the receipt that is submitted to your insurance company.

Do I have to be in pain to have a massage?
No, massage therapy can be used for preventative care, relaxation and stress relief.

Do I need a Doctor's prescription?
Some insurance companies require a note from your physician with a diagnosis.

How long does a massage last?
We offer visits ranging from 30 minutes to 90 minute massages.

If I am pregnant, can I still have a massage?
Yes, with some pregnancies, women may suffer from lower back, neck pain, or sciatica. Massage can help relax the muscles that support the spine.

Foot Orthotics Questions

How do you make the orthotics?
The chiropractors at Niagara Chiropractor Clinic will use a computerized gait scan and assessment to diagnose foot problems. A non-weight bearing foot impression using serum foam is the technique used. A Plaster casting technique is also an option (please call ahead and request this method if this is your preference).The orthotics are manufactured at Atlas Orthotic Lab. To check the complete catalogue for orthopaedic shoes/sandals please visit www.atlasorthoticlab.com.

Why are orthotics so expensive?
Orthotics are custom made for your feet and accommodations are made to address any problems you have. The castings are analyzed by a computer technician and made accordingly.

Will orthotics help my lower back pain?
Yes, orthotics may help. If your arches have dropped, or the biomechanics of your feet are altered, it can have a direct effect on the weight distribution on the ankle, knee and hip joints resulting in low back pain.

How long will a pair last?
It depends on how often you wear your orthotics. They should be worn every day, however if you have multiple pairs, they can last anywhere from 2-5 years.

Why should I wear orthotics?
People should wear orthotics for various reasons including: flat feet / fallen arches, heel spurs, plantar fascitis, pronation (over rotation of the foot inwards) and supination (walking on the outside of the foot).

Will OHIP cover orthotics?
No. Extended health care benefits may cover the cost of the orthotics. Each insurance company's terms are different.

What should I ask my insurance company regarding orthotic coverage?

1. Are you covered for custom foot orthotics?
2. Do you need a referral from a medical doctor or will a chiropractic referral be sufficient?
3. Can a Chiropractor dispense the orthotics?
4. Does your insurance company require a 3D/Laser Scan as a specific casting method or will a Gait Scan suffice?